Business Process Analyst, I

CZ-Brno
Job ID
44483
Function
Operations

Overview

The scope responsibilities of Business Process Analyst include providing support to internal/external customers, creating repair related analysis and maintaining regular reports automatically delivered to customers. Primary focus is on delivering analysis and measuring quality performance metrics on customer and product level.

Responsibilities

  • Covering monthly governance for metric reporting and business presentations
  • -Reporting and providing analysis on a regular basis for internal customers
  • Preparing analysis for customer satisfaction reports.
  • Creating ad hoc analysis based on specific requirements.
  • Reviewing regular reports with internal customer to make sure the requirements are still valid and accurate.
  • Daily communication with internal customers and other departments within company.

Qualifications

  • Advanced knowledge of MS Office (Excel is essential)
  • Analytical skills
  • Intermediate English (level B2)
  • Team player
  • Flexibility and quick learning of new things
  • Self-driven
  • Permission to work in Czech or EU citizenship

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