Intern - IT

UK-Bourne End
Job ID
45039
Function
Office Support

Overview

Zebra Technologies is a global leader within the High-Technology arena.  With the most recognized brand in the automatic identification industry and the most complete product line, Zebra is dedicated to transforming our clients’ business through innovative products, reliable services and – most importantly – our committed employees.  Our solutions are used to improve business processes, increase productivity, improve quality, lower costs and strengthen security.  For more details, please our website www.zebra.com

 

We are looking for an exceptional team member to support the MIS IT EMEA. To work in the End User Support Team, Learning IT Support across all Level2 IT tasks and activities. MIS are responsible for supporting the day to day activities of the Zebra staff in Europe at all sites but specifically in Bourne End – Customer Facing, Managing Ticket Queues for PC/Desktop Support and Telephone / Mobile Phone support, working with all countries where Zebra staff are located, working with the MIS EUS team members in EMEA. (Located in UK, CZ, France, Netherlands, Russia and South Africa).

Responsibilities

  • Some experience in IT support and understanding of IT preferable.
  • Working closely with Zebra Staff both on the telephone and face to face
  • Using Service Now ticketing system to understand review and resolve users issues Incidents and problems.
  • Cross-functional learning opportunities with MIS and Business customers
  • Building PC’s / Desktops for Zebra staff
  • Ordering and delivery of mobile phones to Zebra Staff
  • IT Audits of stock and new orders
  • Cross-functional learning opportunities with other IT functions – Compute and Networking

Qualifications

  • Current University student studying for an Undergraduate Degree
  • Knowledge of Microsoft Office 365 beneficial
  • Interest in IT Technology
  • Self-starter who enjoys working in a team to accomplish goals
  • Demonstrates a willingness and aptitude for learning
  • Good attention to detail
  • Experience using Microsoft Word, Excel and PowerPoint
  • Excellent communication skills with an ability to work collaboratively with others.

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