HR Coordinator

UK-Bourne End | CZ-Brno
Job ID
45092
Function
HR

Overview

To provide Human Resources administrative support across the EMEA region (circa 30 countries) through the effective maintenance of departmental procedures and employee records, together with the provision of accurate HR reporting.  This role will also act as a key interface with HR and employees across EMEA and will be accountable for managing general queries relating to HR policies, procedures, benefits and HR systems.  

Responsibilities

  1. Maintain employee records (both manually and electronically), acting as a ‘system administrator’ for the HR system. This will include ensuring accurate data is entered and maintained in the system, performing data audits and running regular and ad hoc reports in line with business requirements.
  2. Manage key HR processes, including starter and leaver processes and contractual amendments eg remuneration changes and prepare required documentation.
  3. Act as the initial point of contact for the HR department for employee and manager queries regarding HR systems or process clarification eg holiday entitlement, sick pay, maternity/paternity procedures, performance management. 
  4. Where appropriate, review HR policies & practices and implement procedural recommendations. Work with team members to document key HR processes and develop supporting documents, with a strong focus on continuous improvement.
  5. Act as a key interface with Payroll, liaising appropriately to ensure that any payments, deductions or changes to salary are appropriately authorised and communicated within the defined payroll deadlines for the EMEA region.
  6. Prioritise and manage workload in line with agreed Service Level Agreements (SLAs). Utilise relevant tools and prepare metrics on key HR Shared Services activities.
  7. Assist HR team members and line managers in the recruitment and selection process including preparing offer letters, co-coordinating acceptances, tracking key activities and managing the onboarding process. 
  8. Provide rewards administration support for some company benefits programmes.
  9. Partner with and support HR colleagues (including Country HR Leads, HR Business Partners/HR Consultants and Rewards) to share information and plan for key events, including the co-ordination of key HR programmes eg performance appraisal activities, training and development, compensation planning and merit increases, ensuring quality and timeliness of respective processes. 
  10. Provide administrative support to the EMEA Human Resources Department with all other matters that may require assistance.

Qualifications

  • Experience of carrying out HR administration across a broad spectrum of HR activities
  • Ideally educated to degree level
  • Fully competent in Microsoft Office packages, particularly Excel
  • High attention to detail and accuracy
  • An enthusiasm for process and procedures
  • A self-starter with a high level of flexibility and a positive attitude to innovation and change
  • Excellent planning, organisation and task prioritisation skills
  • Works well under pressure to tight deadlines
  • The ability to work both independently and as part of a team
  • Strong focus on customer delight and understands the impact of actions on the customer experience
  • Ability to develop and maintain excellent working relationships with internal and external customers at all levels
  • Excellent written and verbal communication skills
  • Analysis and problem solving skills and process focus
  • Knowledge of an ERP system an advantage – especially Oracle HR
  • A second European language would be desirable
  • Working across multi country geographies

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