Senior Channel Manager - West Africa/Nigeria

Job ID


* Please note, this role is based in Nigeria / West Africa and not Johannesburg*

We're looking for an experienced Channel Account Manager to work closely with our local Account Manager in our Nigerian/West African territory.  Our Channel Account Manager will focus on identifying and nurturing new partners to achieve our goal of growth in breadth of coverage in a variety of markets.   You'll interract with end-user customers as well as developing the channel, and you'll be the kind of individual who is agile and adaptable to reacting to new opportunities.    Actively promoting Zebra products in West Africa and through existing Channel Partners, by identifying, appointing and developing new resellers.   Our Channel Partners may be OEM’s, Distributors, Retailers, Catalogue houses, Systems Integrators or Resellers


  • Review continually the sales results at all levels of the reseller channels you are responsible for, putting in place action plans to make good any shortfall against forecasts, for these accounts.  Work in conjunction with any other CAMs within your territory to work towards overall team target achievement
  • Identify and recommend sales opportunities to partners, in new and existing markets, to increase share in established markets
  • Identify, recommend and facilitate the appointment of new resellers
  • Develop joint marketing strategies with the resellers that enable them to meet their objectives
  • Provide competitive pricing information, competitive situations and customer attitudes for current and future requirements to the Business Development Manager and other interested parties
  • Provide a focal point for the relationships with assigned strategic alliance partners to include the successful introduction of new products, including pricing programmes and the co-ordination of key events hosted by business partners in which Zebra will display, present or support the event
  • Provide support to assigned accounts and strategic alliances by providing sales training, pre sales support, and demonstration of equipment and participation in joint end user visits
  • Provide support to assigned accounts and distributors by preparing, managing and executing VAR development days using sufficient resource available at the time
  • Perform other duties as deemed necessary by Regional or EMEA management


  • Experience in identifying and developing new, fit-for-purpose partners
  • Knowledge of RFID, card printing, mobile computing, scanning technologies ideally.
  • Experience of channel sales with a proven track record in working successfully with the resellers to achieve effective business results
  • Experience in deploying Marketing campaigns amongst targeted reseller base to encourage growth
  • Able to demonstrate a successful track record in achieving quota and sales growth in previous positions
  • Significant expertise with channel program management
  • Excellent relationship building skills, with ability to develop a strong business network
  • Ability to logically plan, set priorities, identify and resolve problems to produce measurable results
  • Proficient in analysing market trends and recognising business opportunities
  • Results driven
  • Demonstrable degree of initiative
  • Advanced MS office skills for PowerPoint and Excel required
  • High level of presentation skills.
  • Excellent written and verbal communication, listening, negotiation and presentation skills





  • Travel required across West Africa to meet with end users, partners and internal customers


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