• Lead Solutions Engineer

    Location UK-Bourne End
    Job ID
    45465
    Function
    Engineering
  • Overview

    Zebra Technologies is a global leader within the High-Technology arena.  With the most recognized brand in the automatic identification industry and the most complete product line, Zebra is dedicated to transforming our clients’ business through innovative products, reliable services and – most importantly – our committed employees.  Our solutions are used to improve business processes, increase productivity, improve quality, lower costs and strengthen security.  For more details, please our website www.zebra.com

     

     

    We're looking for a talented customer facing senior Solutions Engineer to lead on our vertical solutions which require deep networking skills and fantastic customer relationship experience.  You'll work on our signature solutions like SmartLens, SmartPack and Personal Shopper Solutions as well as other Zebra Services and Solutions.    This is a key role for someone to apply subject matter expertise and work with offer management, business units and delivery teams to develop, architect, deliver and support complex business system solutions using Zebra’s products either stand alone or integrated with third party product offerings.

    Responsibilities

     

    Our Solutions Lead Engineer will take a leading role in working on delivery of our Enterprise Asset Intelligence (EAI) Solutions, your responsibilities will include: 

     

    1. Act as the GoTo person for the regional service delivery team for technical questions
    2. Act as the regional GoTo person to distribute technical details to the regional service delivery team.
    3. Support the sales of large and/or complex EAI Solutions through preparing and attending meetings with customers, partners, 3rd party service providers;  supporting technical responses to RFPs, RFQs, RFIs following the B&Q process and creating customer documentation like presentations, Project Designs, Project Scope Definitions, Quotations
    4. Deliver, assess, design and deploy services for large and/or complex Vertical Solutions and EAI Solutions
    5. Deliver complex business system solutions using Zebra’s products stand alone or integrated with third party product offerings. 
    6. Communicating effectively and professionally with service providers, business partners and, critically, end-user customers like leading retailers
    7. Internally, working closely with Offer Management, Business Units, Services Sales, Sales Engineers, Support Centres and Regional Service Delivery Teams

    Qualifications

     

    • Graduate in Computer Science, Electrical Engineering or a related field and demonstrating success in working in enterprise projects.
    • Must be able to demonstrate track record of success in working in the technical areas key to implementing Zebra’s solutions.
      • WLAN
      • LAN, WAN, VoWLAN
    • Must have in depth knowledge and demonstrate track record of wired and wireless Communication standards (LAN / WAN / MAN, etc.), protocols, networking data and voice and how they affect Zebra’s products.
    • Knowledge of RF fundamentals.
    • Good demonstrated connectivity knowledge within major operating system environments using current standard protocols and the ability to propose and design cross platform system solutions.
    • Must have demonstrated the ability to plan and perform major systems integration and test system hardware and software interoperability.
    • Must have demonstrated experience in using proven tools and design methodologies to analyze, document, and specify complex network (WAN, LAN, WLAN) solution.

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