Learning Training Administrator II

Location CZ-Brno
Job ID
45479
Function
Operations

Overview

The primary purpose of the Training Administrator is to execute a range of administrative and

communications tasks to support the planning, delivery, financial reporting, and general program

reporting of in-person and online learning programs. This role performs a variety of tasks to support and

enable the management and delivery of learning programs to our internal and external customers. The

specific responsibilities of the role at any given time will depend upon the learning programs under active

planning and deployment.

 

Responsibilities

– Work with the Global Training Coordinators to schedule learning events, including but not limited to

facilitated in-person sessions.

– Assist in registering attendees for learning events and manage attendee status and changes either in

a learning management system or in off-system documents.

– Manage course finances, including tracking, processing and reporting costs and recoveries at the

session and cost center levels for the North America and Latin America Regions, (NALA.)

– Load / publish courses on the LMS, both test and production, and validate final readiness for production release.

– Work under direction (and where applicable in partnership with system administrators) to create and

run reports concerning learning events in either learning management or financial systems. This

includes reports used to manage revenue and learning opportunities in the NALA pipeline.

– Organize, schedule, track and manage small, short-term project teams as necessary to fulfill the

responsibilities listed above.

– Communicate with necessary internal and external resources to in order to achieve the highest level

of quality, personal care and commitment for a Best-in-Class experience for every stakeholder.

– Coordinate Sales Training logistics, including but not limited to; room scheduling and set up, learning

portal registration management, catering, printing, shipping, supplies, hotel and restaurant

coordination, cross charge payment to internal sales finance.

 

Qualifications

Bachelor’s degree preferred or equivalent experience in similar

role in services for a technology industry.

 

- Experiend with Learning Management Systems including but not limited to functionality, course load and publication, SCORM and AICC formats, and administration.

– Familiarity with standard training delivery practices

– Proven ability to work closely with learning professionals and

with cross-functional partners, including Finance

professionals

– Proven ability to balance multiple tasks, disciplines,

technologies, and job functions

– Proven ability to deal effectively with customers, instructors,

and management; ability to keep all parties up-to date on

current schedules and soliciting input when appropriate.

– Excellent organizational skills and follow-through; detail—

oriented.

– Excellent communication skills are a must.

Position Specific

 

 

 

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