Global Pre-Sales and Commercial Lead

Location US-IL-Lincolnshire
Job ID


Zebra Technologies is a global leader within the High-Technology arena.  With the most recognized brand in the automatic identification industry and the most complete product line, Zebra is dedicated to transforming our clients’ business through innovative products, reliable services and – most importantly – our committed employees.  Our solutions are used to improve business processes, increase productivity, improve quality, lower costs and strengthen security.  For more details, please visit our website


We have a vacancy for a Global Pre-Sales and Commercial Lead within our Global Sales and Services organization. This function is tasked with supporting growth of Zebra’s Enterprise Asset Intelligence vision and delivering profitable double digit growth in Professional Services. As a pivotal team member, your primary role is to manage global teams of Pre-Sales Business Managers, delivering quotes and ensuring customer and partner engagements leverage best in class bid & quote methodology.


This team will produce proposals and statements of work that enable successful customer target outcomes and attainment of Zebra’s profitability goals. In parallel, the incumbent will align closely with the Sales and Services Delivery teams to analyze quoted vs actual performance and make strategic recommendations to improve profitability and effectiveness.


This role can be based in either our North America headquarters in Chicago, Illinois, or our EMEA Headquarters in Buckinghamshire, UK.


Key responsibilities will include –

  • Sales: Deliver in excess of 700 quotes worth >$300M per year. Simplify Services Sales engagement through use of best practices, tools, and continuous improvement. Enable this through proactive key stakeholder relationships.
  • Profitability: Accountable for creating quotes that enable attainment of profitability targets.
  • Delivery: Together with Regional PS Delivery Leads, define and negotiate the Global Delivery Blueprints
  • Commercial: Uses Pre-Sales metrics data and Project Delivery actuals to analyze Portfolio and Regional profitability and effectiveness. Provide strategic recommendations to improve customer impact and profitability.
  • Pre-Sales Business Strategy: Define, align and execute strategy to achieve Global Sales & Services Priorities.
  • Management & Culture: Line management of Global teams of Pre-Sales Business Managers, including Talent Development and Culture goals.
  • Financial: Accountable for Global Pre-Sales Practice Opex budget and key enabler of Professional Services Gross Margin target.


Key measures of success will be Bid & Quote compliance, PS profitability, Building Capability and enabling our Global Delivery Blueprint. As a Leader, you should be an innovative and energized team player, culturally aware and a strong collaborator, with a track record in developing and hiring great talent and leaders.

We’re also looking for someone with –

  • Minimum education; bachelor's degree in information systems, information technology, business, or a related discipline.
  • Significant experience in Professional Services & Solutions Sales and/or Delivery (including P&L, Project delivery, PS metrics, strategy).
  • Possess experience and competence with mobile solutions, systems infrastructure, applications and software integration projects.
  • Experience in solutions sales and team management.
  • Experience in hiring, developing and managing creative and technical staff.
  • Experience within retail, manufacturing, transportation and healthcare verticals ideal but not essential.
  • Possesses a keen insight into the financial aspects of operations and departmental or project planning.
  • Demonstrates a superior ability to frame and resolve problem situations. Analytical and project management skills.

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