Order Administration with English

Location CZ-Brno
Job ID
Customer Support


The scope of Central Order Management department includes end to end processing of hardware and software orders for Zebra/Symbol products, communication with customers from EMEA (Europe, Middle East, Africa) region, support of the sales managers and resolving various issues.


The Order Management Representative reports to a Team Leader/Supervisor and is responsible for his/her portfolio of external customers in EMEA region. Your core responsibilities will include:

  • Processing hardware and software purchase orders from receipt to billing in our IT systems
  • Daily management of all open orders and cooperation with distribution centers in UK and in Netherlands to ensure on time deliveries to customers
  • Work closely and liaise with sales teams and other Zebra associates to resolve and escalate problems ensuring high internal customer satisfaction
  • Communicate with external customers, provide them information related to their orders and shipments and help foster good relationships with them
  • Working in a team oriented environment with focus on work efficiency and continuous process improvement


We are looking for a highly motivated candidate to join our dynamic and international team which is part of the Order Management department. You need to:

  • have an advanced knowledge of English language
  • Polish language as an advantage
  • ability to work with different PC systems, and data entry skills
  • have a good knowledge of Microsoft Office products such as Outlook, Word and Excel
  • have a professional work attitude
  • be customer focused 
  • be detail-oriented 
  • be willing to learn new skills from aspects of sales support and customer care 
  • be a reliable team player 
  • have the ability to work under pressure

What you can gain?

  • 5 weeks of paid vacation per year
  • FREE Language courses
  • Contribution to lunches in our canteen
  • Fitness program - Multisport card
  • Cafeteria Portal
  • Volunteering and Charity programs
  • Fruit days
  • Competitive salary and target driven bonuses
  • Life & pension insurance contribution

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share with your network