• EMEA Trade Compliance Manager

    Location UK-Bourne End
    Job ID
  • Overview

    Zebra Technologies is a global leader within the High-Technology arena. With the most recognized brand in the automatic identification industry and the most complete product line, Zebra is dedicated to transforming our clients’ business through innovative products, reliable services and – most importantly – our committed employees.  Our solutions are used to improve business processes, increase productivity, improve quality, lower costs and strengthen security. 


    The Global Trade Compliance team is responsible to support all business functions related to cross-border transactions and is looking for a candidate to join our team as a regional leader of trade compliance in Europe, Middle East, and Africa (EMEA).  The EMEA Trade Compliance Manager (TCM) coordinates trade compliance activities among the various Zebra organizations operating in the region and globally, on certain projects.


    Considered the in-house expert, the TCM is responsible for leading the development and implementation of a strategic trade program for the EMEA countries; for establishing and defining Customs clearance capabilities for current business units; for maintaining an informed and supportive relationship with Customs and export control government agencies; for managing and resolving all trade law issues.  The TCM keeps abreast of, develops, collects, and communicates the EMEA countries’ import and export laws, as well as import processes, to the Global Trade Compliance team; develops the regional team of Specialists and Advisers; is responsible for ensuring that Zebra’s articles and various programs are compliant with the local and international standards and laws; develops export and import compliance manuals, practices, and audit programs. 


    The ideal candidate for this position is a problem-solver, a collaborative thinker, a business-minded compliance professional, as well as a regional trade policy and process leader, experienced in managing a team of trade professionals and in developing supportive relationships with other departments. Based at our Bourne End office in the UK; there would be monthly travel to regional offices to maintain relationships with stakeholders and team members. 


    Responsibilities are broad and include;

    • Proactively identify areas of export and import compliance risks, conduct risk assessment regularly, and develop plan of action to eliminate and/or mitigate risks, assisting Zebra’s global trade compliance team.
    • Partner with key stakeholders when implementing proactive or compliance improvement plans, as well as process development and improvements;
    • Stay informed of the Customs and other agencies’ laws and practices all relevant to Zebra EMEA countries;
    • Manage import and export business and trade law process;
    • Develop, implement, and maintain Zebra’s trade processes for EU, UK, other countries;
    • Establish network of in-country trade experts and industry resources;
    • Develop in-country and global issue escalation process;
    • Manage Customs brokers, express/courier companies;
    • Identify regional trade trends and changes in the trade environment and communicate it to the global trade management;
    • Monitor EMEA regulatory changes;
    • Contribute to classification of Zebra’s articles, country of origin analysis, and valuation;
    • Implement appropriate Customs valuation strategies for product destinations;
    • Ensure timely review of the HTS classifications and timely communicate and predict any issues arising from the legislative changes in EU;
    • Maintain export licenses, manage export controls, i.e., encryption laws, for Zebra’s operations;
    • Manage Denied Parties’ screening;
    • Train various audiences within Zebra;
    • Conduct regular audits of import and export processes, brokers activities and compliance;
    • Support Zebra's preparation for Brexit; 
    • Policies, Procedures, Processes (Creation & Implementation) - Implements and promotes Zebra's global trade compliance strategy engendered by the leaders of the GTCO. Responsible for keeping all country or region-specific procedures and processes current. Where specifically required, develops and implements export licensing program.
    • Systems & Product Database Management / Trade Data Management (e.g., HTS, ECCN, COO) - Manages the systems within the scope of responsibility assigned to the country or region by the GTCO's senior leadership.
    • Regulatory Updates & Guidance to Various Internal & External Stakeholders. Issues guidance to the specific functions within Zebra relevant to export and import legal implcations in the country or region. Coordinates a draft and issuance of the announcements re specific policies and procedures.
    • Customs Broker Selection & Management. Selects and manages Customs Brokers and other suppliers. Supports Senior Manager and Director with various tasks related to import and export processes, including Customs Broker management, documentation review, commodity classifications.
    • Clearance / Processes / Export Controls (Export, Import or Both).  Serves as an escalation point for support and professional staff on the issues related to export controls requirements and determinations. Interprets contract terms/conditions for export/import implications. Supports develops of standard clauses to be included in Zebra's contracts, as well as development of other standard documents. In conjunction with the senior management of the GTCO, coordinates changes to the standard documentation of Zebra's import and export documents.
    • Recordkeeping - Ultimately is responsible for proper recordkeeping of procedures and policies. Responsible for all records availability upon demand.
    • Trade Compliance Audits & Investigations. Conducts complex audits independently. Regularly provides risk assessment, reports, and practical recommendations to the senior managers of the GTCO. Audits not only the GTCO's adherence to the internal processes but also other functions' conformity with trade laws and regulations in various countries.
    • Training (Internal & External). Advises functional groups of import and export regulations. Focuses on resolving various issues that fall outside of the routine issues. Maintains Customs required or recommended security programs.
    • Communication with the Government. Leads the selection of the Customs Brokers for import clearances in EMEA or supports Global Director with regional RFPs for Customs Brokers; Approves Customs Broker SOPs


    Educated to degree level in a subject such as Business, Law, Finance, Communication, Data Management.  Preferred, in addition to a degree, proven work experience in international trade law consulting at one of the Big 5 firms.  

    Significant experience in international trade compliance with in-depth commodity classification (export or import) experience.

    Proven experience of direct or indirect staff management, preferably with experience leading remote teams, acting as a working lead, or other types of experiences that provide the knowledge, skills, and abilities for taking on higher-level regional management position now.

    Working knowledge of the export controls, particularly, in Category 5 of the Commodity Control List (CCL) is preferred, and working with encryptions export control commodity classification.


    Additional Key Skills and Competencies:

    • Export license application experience (including commodity classification determinations, Commodity Jurisdiction, sanctions work, etc.)
    • Project Management experience
    • Advanced knowledge of MS Word and Excel
    • Excellent writing skills
    • Excellent communication skills
    • Deep knowledge of trade law and regulations
    • Solid knowledge of finance or accounting

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