• Sales Order Administrator

    Location UK-Preston
    Job ID
    49404
    Function
    Customer Support
  • Overview

    Zebra Technologies is a global leader within the High-Technology arena and is dedicated to transforming our clients’ business through innovative products, reliable services and – most importantly – our committed employees.

    The Supplies business function develops and manufactures consumable products for our customers who use Zebra barcode printers. These products are widely used in Manufacturing, Healthcare, Retail and Transport & Logistics industries. The broad product offering includes a standard product list and bespoke orders developed through a separate quotation team.

    Responsibilities

    The Order Administration team is responsible for the accurate entry of purchase order information from the sales team or directly from Zebra’s customers into the order management system. They act as subject matter experts on all matters related to the orders, responding to enquiries from management, sales teams and the customer.

    Zebra are looking for an experienced and highly organised administrator, with great attention to detail, to join the small but expanding team. If you have experience of processing orders and raising purchase orders then we would love to hear from you. As well as the core duties below you will also be involved in some general office administration such as greeting visitors, taking phone queries and managing room bookings.

    Qualifications

    Core responsibilities;

    • Enters new product order data into the system, ensuring data accuracy and process adherence.
    • Raises purchase orders to accurately match all orders.
    • Acts as primary contact for a key account/customer which may include complex contracts with variable billing arrangements or multi-contract consolidation requirements.
    • Communicates pre-defined pricing on request.
    • Ensures proper recording, tracking and filing of all assigned orders according to commitment dates. Uses Excel and Word documents as necessary to business standards.
    • Responds to customer or internal enquiries regarding order status, invoices, etc.
    • Coordinates with other internal departments to drive issue resolution regarding order status, invoicing, shipping dates, product availability, discounts, quality issues, damaged or mis-shipped product, etc.

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