• Senior HR Co-ordinator (EMEA) 12mth FTC

    Location UK-Bourne End
    Job ID
    49553
    Function
    HR
  • Overview

    Zebra Technologies is a global leader within the High-Technology arena. With the most recognized brand in the automatic identification industry and the most complete product line, Zebra is dedicated to transforming our clients’ business through innovative products, reliable services and – most importantly – our committed employees.  Our solutions are used to improve business processes, increase productivity, improve quality, lower costs and strengthen security. 

     

    This is a 12 month fixed term contract.  This role will also act as a key interface with HR and employees across EMEA and will be accountable for managing general queries relating to HR policies, procedures, benefits and HR systems.  The role will include administrative HR support  through the effective maintenance of departmental procedures and employee records, together with the provision of accurate HR reporting. 

    Responsibilities

    • Maintain employee records (both manually and electronically), acting as a ‘system administrator’ for the HR system. This will include ensuring accurate data is entered and maintained in the system, performing data audits and running regular and ad hoc reports in line with business requirements.
    • Manage HR processes, continuously looking for ways to make process improvements and/or introduce ways to automate.
    • Act as a point of contact for employee and manager queries regarding HR systems or process clarification eg holiday entitlement, sick pay, maternity/paternity procedures, performance management.
    • Be the HR Shared Services team lead in documenting HR Shared Services processes and developing supporting documents. Continuously look for ways to make process improvements and/or introduce ways to automate. Regularly review the HR processes on an ongoing basis, working with stakeholders, as required.
    • Act as the initial point of contact for the HR department for producing accurate scheduled and ad hoc reports.       Provide data analysis and metrics as required.
    • Note-taking and/or facilitating at Employee Relations meetings (UK only).
    • Be the point of contact for employees to guide them through the Leave of Absence process (i.e. maternity leave, parental leave).
    • Be an advanced Oracle HR system user to be able to act as the HRIS lead for EMEA. Proactively look for ways that HR can maximize its utilization of the Oracle HR system to store information, enhance reporting and improve its processes and procedures.
    • Act as the main point of contact for the business and the EMEA HR Shared Services team during the HR Shared Services Manager’s absences.
    • Handle queries and/or tasks escalated by the HR Shared Services Coordinators I and II in a timely manner. For those that remain unresolved, escalate to the EMEA HR Shared Services Manager, working within the SLAs.
    • Act as a key interface with Payroll, liaising appropriately to ensure that any payments, deductions or changes to salary are appropriately authorised and communicated within the defined payroll deadlines for the EMEA region.
    • Prioritise and manage workload in line with agreed Service Level Agreements (SLAs). Utilise relevant tools and prepare metrics on key HR Shared Services activities.
    • Partner with HR colleagues (including Country HR Leads, HR Business Partners/HR Consultants and Rewards) to share information and plan for key events, including the co-ordination of key Global and/or regional HR programs and projects.
    • Provide support to the Country HR Leads, HR Business Partners and rewards with all other matters that may require assistance.

    Qualifications

    • Proven experience of carrying out HR duties across a broad spectrum of HR activities including benefit administration; experience of supporting redundancies i.e. severance calculations, settlement agreements, etc; and note-taking at Employee Relations meetings (i.e. grievance, disciplinary, etc)
    • Ideally educated to degree level
    • Fully competent in Microsoft Office packages, in particular Excel
    • High attention to detail and accuracy
    • An enthusiasm for process and procedures
    • Project management experience would be desirable
    • A self-starter with a high level of flexibility and a positive attitude to innovation and change
    • Excellent planning, organisation and task prioritisation skills
    • Works well under pressure to tight deadlines
    • The ability to work both independently and as part of a team
    • Strong focus on customer delight and understands the impact of actions on the customer experience
    • Ability to develop and maintain excellent working relationships with internal and external customers at all levels
    • Excellent written and verbal communication skills
    • Analysis and problem solving skills and process focus
    • Knowledge of an ERP system an advantage – especially Oracle HR
    • A second European language would be desirable
    • Working across multi country geographies within the EMEA region

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