• Entry Level - Inside Channel Account Manager

    Location UK-Bourne End
    Job ID
    49778
    Function
    Sales
  • Overview

    Zebra is looking for an entry level Internal Channel Account Manager (ICAM) to join in EMEA team based in Zebra EMEA HQ.

     

    In this position, you will learn to develop and promote the sales of Zebra products in the assigned territory/country. You will also assist and collaborate with an experienced Zebra ICAM to partner with existing and new reseller accounts to identify growth opportunities.

     

    To be successful you will need to develop excellent communication skills and expand your sales capability to take on responsibility for designated accounts. In addition, you will develop your commercial skills by working directly with channel partners and more senior team members in Sales and Internal Sales in Zebra.

     

    Responsibilities

    Business Responsibilities:

    • Develop and maintain relationships with resellers. Proactively engage with resellers through outbound calling.  
    • Profiling of reseller’s business and analysis of revenue data to identify product focus, opportunities, wallet share and competitor products. Identifies resellers to target, evaluating revenue spent over previous quarters.  
    • Support telesales campaigns and promotions in line with RCM / RSM (Regional Channel / Sales Manager) objectives and timelines.
    • Provide recommendations for alternative Zebra Products and supporting information aligning with all available resources to closure.
    • Inbound reseller response handling as the point of contact for the resellers. Directing queries and liaising with other departments as relevant.
    • As part of the regional sales team, the role is to understand and identify further potential opportunities, updates on sales forecast, competitive analysis, pricing and reseller trends.
    • Continually reviews information to improve accuracy.  

     

    Reporting:

    • Provides weekly status reports to sales team including forecasting new opportunities.
    • Maintains and updates opportunities and forecasts within SFDC (Salesforce.com).

     

    Independent Software Vendor (ISV):

    • Contact ISVs to qualify their potential for partnering with Zebra by using the following criteria;
      • analyse their business; level of sales activity and geographic coverage
      • verify their interest to partner with Zebra,
      • evaluate their experience of using Zebra devices
    • Introduce the ISV to the Partner Connect ISV program structure, covering the benefits and mechanics of engagement (eg ordering demo kit)
    • Email key contacts at ISVs & hold regular conference calls with them
    •  

     

    Partner Program:

    • Become knowledgeable to be able to promote the Zebra Partner Programme
    • Responsible for the continued engagement with registered ISV/IHV, application partners to ensure the CAM/AM’s are engaged and aware of the Sales funnel generated from the ISV rewards program through to sales conclusion.

     

    Other:

    • Self-Development – Take responsibility for a pro-active approach to collaboration within the regional assigned teams. Aspire to grow our product offering in the unmanaged channel accounts
    • Training / Systems - Develop awareness of Zebra’s commercial product offering to the channel, attend and complete on-line training tools as they become available in a timely manner.

    Qualifications

    • 1+ years proven experience in Sales/Client management
    • University graduate (ideally 2i or above)
    • Fluent in English and German
    • Proactive, confident, can-do attitude
    • Natural ability to network and build professional relationships
    • Excellent communication skills – both written and verbal. Able to communicate technical information.
    • Self-management of role – self-starter, motivated and organised
    • Flexible in approach
    • MS Office including Excel and PowerPoint Siebel knowledge & Salesforce.com (although not essential).

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