• Senior Portfolio Manager

    Location CZ-Brno
    Job ID
    Product Management
  • Overview

    Zebra’s Global Managed Services and Support Group create and provide innovative and industry leading products and services to maximize Zebra device uptime and business performance, enabling critical business insight to drive key operations and improved targeted outcomes.

    The Regional Product Management team is responsible for being an in-region advocate for the Global Managed and Support Services organization, working to drive adoption of services via POS attach initiatives, educating in-region teams of Zebra’s service offerings, determining in-region services and support requirements, supporting all launch initiatives, and aiding all sales and operations personnel in the expansion of our services business globally.

    We are looking for a Regional Product Manager to support our EMEA region, who is passionate about driving business growth through differentiated Service products and experiences.


    Your track record must include experience and understanding of driving cross functional support, business development activities and initiatives in delivering measurable business growth and awareness programs.


    You will work collaboratively with Sales and Support teams, Product Line Management, Marketing and Regional Product Management colleagues supporting lifecycle Product and Service programs to deliver to customer and market expectations, driving significant value to the business unit and Zebra overall.


    • Works collaboratively with Regional Product Management colleagues and business leads across the EMEA region to develop and align on business objectives in support of the services organization and its portfolio of offerings.
    • Works collaboratively across the EMEA region with key stakeholders to identify key opportunities for the services organization that will ultimately drive service KPIs. Accountable for the determination, reporting, and initiatives to drive POS attach.
    • Through comprehensive knowledge of the EMEA market, competitive landscape, customer requirements, distribution channels and Zebra offerings, anticipates market and customer requirements for Zebra services. Helps to identify opportunities within region for service expansion and attach. Provides this information to core product management in support of each region.
    • Demonstrable experience in direct customer and partner engagements including ability to provide value in traditional and custom deal terms and contracts.
    • Represent the services organization within the EMEA region in relation to providing Services domain expertise, supporting regional concerns and issues as well as regional asks and opportunities.
    • Provides inputs to the pricing strategy given regional influences. Recommends key launch promotion strategy by working in collaboration with Product Marketing department. Provides recommendations to influence distribution strategy to meet market needs. Supports product launch by providing a comprehensive understanding of the value proposition. Deliver product training to sales, sales engineers, technical support and other internal and external stakeholders within region.
    • Monitors financial performance of product lines and makes recommendations for action against revenue and margin objectives. Evaluates cost reduction initiatives working in concert with core product management, Finance and other internal partners. Monitors and reports business metrics against plan. Recommends metrics to assess business performance.
    • Demonstrates ownership and engagement beyond immediate assignments by mentoring and collaborating with other in-region partners.
    • Demonstrates leadership in technical skill and work behaviors for the team


    • Preferred Education:
      • Master’s degree
    • Preferred Work Experience (years):
      • 8-12 years
    • Key Skills and Competencies:
      • Strong attention to detail / quality
      • Strong process adherence
      • Fluent level of English (written and verbal) as well as local language as applicable
      • Advanced level skills in Microsoft business applications including Word, Excel and Outlook
      • Advanced P & L knowledge
      • Advanced market knowledge in assigned category
      • Customer service values / orientation
      • Strong professional work behaviors (attendance, teamwork, time management, follow through)
      • Intermediate analytical and organizational skills
      • Demonstrated experience in managing execution of portfolio management functions
      • Demonstrates good judgment in decision making; applies knowledge and past experience to guide decisions
      • Strong business acumen / industry knowledge in one or more primary verticals
      • Strong Presentation Skills. Formal training strongly preferred.
      • Strong communication skills (listening, providing clear and concise information, using proper language and grammar)
      • Advanced problem solving skills

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