• Junior Business Process Analyst

    Location CZ-Brno
    Job ID
    53588
    Function
    Operations
  • Overview

    The scope responsibilities of Business Process Analyst include providing support to internal/external customers, creating repair related analysis and maintaining regular reports automatically delivered to customers. Primary focus is on delivering analysis and measuring quality performance metrics on customer and product level.

    Responsibilities

    • Maintain data accuracy in line with global and regional definitions
    • Report and provide analysis on a regular basis for internal and external customers
    • Creating ad hoc analysis based on specific requirements
    • Validation of reports and analysis
    • Review regular reports with customer to make sure the requirement is still valid and accurate
    • Cooperate with Customer Experience Managers to maintain customer reports per their needs
    • Daily communication with internal/external customers and other departments within company

    Qualifications

    • Advanced knowledge of MS Office (Excel is essential)
    • Analytical skills
    • Intermediate English (level B2)
    • Team player
    • OBIEE or similar reposting tool is advantage
    • Ability to work with systems and data entry skills
    • Detailed oriented personality

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