• Pre-sales Specialist

    Location CZ-Brno
    Job ID
    53856
    Function
    Marketing
  • Overview

    This is a great opportunity to gain a valuable experience in the marketing sector using your communication skills as well as your languages.

     

    Are you a target orientated individual wanting to carve a career within a pre-sales department at Zebra Technologies? We are looking to recruit a Lead Generation Specialist to join our EMEA Marketing Contact Centre.

    Responsibilities

    In your role of Lead Generation Specialist you will be a central point of contact for Zebra Technologies‘ customers within EMEA region coming to us from zebra.com and the pre-sales consultant for prospective Zebra customers.


    Working in a fast-paced, busy support & contact centre environment, you will be tasked with:
    • Handling pre-sales end user enquiries made through various means like chat, email, phone call or web-form with focus on pre-sales consultancy and sales lead generation
    • Ensuring Sales team and Zebra’s partners receive qualified and comprehensive leads
    • Coordinating with Sales team and partners to ensure all leads are followed up in a timely manner
    • Ensuring maximum compliance, quality of lead data, maintaining a self-motivated attitude towards KPIs and professional manner

    Qualifications

    • Common sense with excellent customer oriented skills
    • Strong communication & interpersonal skills; both spoken and written
    • Action oriented
    • High level of enthusiasm, a strong work ethic, and highly self-motivated
    • Excellent time and task management with ability to multitask
    • Calm and assured manner with ability to deliver results under pressure
    both as an individual and as part of a team
    • Ability to handle a fast-paced environment and challenging workload
    • Natural aptitude for technology
    • Experience in customer support or call centre is a plus

     

    Language skills:
    • Fluent in English and any of the following languages:
    German/Russian/Turkish/French/Italian/Arabic

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