• Intern - Performance Development

    Location UK-Bourne End
    Job ID
    57167
    Function
    Customer Support
  • Overview

    Are you unsure which area of business you want a career in once you graduate?

    Do you want to gain exposure to multiple disciplines such as: Training, HR, Event Management and Marketing to help you decide, whilst developing a diverse skillset that can be used in any area?

    The Performance Development Intern at Zebra Technologies does all of this and more, read below for further details.

    We are looking for an exceptional team member to support the Regional Learning Lead in the achievement of new Learning services offerings and events across EMEA. Learning events blend instructional design methodologies for both sales and technical audiences across the portfolio of Enterprise Asset Intelligent solutions we offer. As the Learning Specialist Intern, you will be responsible for supporting the day to day activities of the Zebra Knowledge Centre - EMEA in administering the regional learning offerings, whilst also being involved in the marketing, hosting, logistics and measurement of the impact of these experiences. In addition to this, you will become a Learning Champion for the Zebra Education Network (ZEN); you will gain an understanding of how the platform works, which you will then utilise to increase user adoption and help resolve user issues, along with taking advantage of your access to the platform for your own personal development whilst at Zebra.

    DESCRIPTION OF EMPLOYER

    Zebra Technologies is a global leader within the High-Technology arena.  With the most recognized brand in the automatic identification industry and the most complete product line, Zebra is dedicated to transforming our clients’ business through innovative products, reliable services and – most importantly – our committed employees.  Our solutions are used by our customers to enable them to take smarter actions across their enterprises by giving their physical assets a digital “voice”. This digital voice is transformed into meaningful data sets which speed visibility to workflow improvements, quality enhancements and improved customer services that drive cost savings and positive business advantages. For more details, please our website www.zebra.com

     

     

    Responsibilities

    • Logistics experience: Supply Chain support to the Training Coordinator: organising shipments of learning equipment as needed, including picking, packing and labelling and tracking equipment needed for learning events.
    • Customer Services experience: handling support for the global Zebra Knowledge Centre by managing the Zebra Education Network’s mailbox, resolving queries from employees about the platform
    • Zebra Experience Centre Ambassador: provide both internal and external visitors of the Bourne End office with a tour of the ZEC, expanding your knowledge of Zebra and the technology sector, whilst developing your presenting, communication and leadership skills
    • Metrics/Analytics experience: development/reporting on effectiveness of learning events and outcomes
    • Experience hosting Collaborative events: setting up and assisting in the running of both physical and virtual learning sessions and recording them upon request
    • Marketing experience: through creative creation of learning announcements in various media formats: Video, Social Media, and Infographics
    • Cross-functional learning opportunities with HR/Marketing/Sales/Quality and Business Operations

    Qualifications

    • University student in their penultimate year studying for an Undergraduate Degree
    • Interested in Learning and Development design and delivery
    • Ability to confidently multi-task and work with short deadlines
    • Prioritise workload without compromising quality
    • Proficient in the use of PowerPoint, Excel and Word programs
    • Strong communication skills, with the ability to work collaboratively with others as part of a team
    • Self-starter who shows initiative and a can-do attitude
    • Must be detailed oriented
    • Limited lifting of required equipment for shipments is part of the job – typically between 2 kilograms and 20 kilograms

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