• Repair Services Engineer Senior

    Location CZ-Brno
    Job ID
    57426
    Function
    Operations
  • Overview

    Working within the Global Zebra service division, this position is responsible for Repair Engineering
    management in the assigned region.

    Responsibilities

    – Supports New Product Introduction by ensuring all operations are ready to repair new devices as they
    are released to market. May include validation of the supplier’s repair process and ensuring all
    regulatory approvals and/or certifications have been obtained. Prepares repair work instructions for all
    newly released products. Ensures tool and equipment have been qualified. Trains supplier
    engineering group on repair process for newly released devices.
    – Work closly with sustaining engineering teams to detemine best methods to implement product
    design and process changes within the global repair depots.
    – ECN (Engineering Change Notices) - Manage the distribution and Implementation of service
    engineering change management ECN to global repair depots.
    – Participates as part of a team representing repair services organization to ensure all products meet
    design for service requirements
    – Leads cost reductions efforts as assigned
    – Acts as primary escalation for all Service Engineering activities in the region
    – Uses six sigma knowledge and approach to drive projects as assigned
    – Interfaces regularly with Key Customers analyzing returns, recommending process improvement and
    overseeing improvement implementation

    Qualifications

    Preferred Education:

    Bachelor’s degree. University degree (or degree in progress) in
    an Electronic or Mechanical discipline


    Preferred Work Experience (years): 5-8 years


    Key Skills and Competencies:

    - Must be proficient in the use of: MS Office, MS Access
    97, Minitab
    - Fluent English
    - Familiar with Quality Measurement Techniques – 5S,
    TQM, Six sigma project management
    - Experience with process auditing

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