Channel Operations with German language

Location CZ-Brno
Job ID
98035
Function
Marketing
Recruiter
Nikola Otahalova
LITag
#LI-NO1
Employment Type
Employee (Full-time)
Position Level
I

Overview

Zebra Technologies work with and through their Channel partner community joint within our Channel partner program PartnerConnect. The Partner Interaction Centre team is a team of multilingual specialists that provide proactive and reactive support to EMEA channel partners and channel sales team for all PartnerConnect related inquiries and activities. 

Responsibilities

In your role you would be a central point of contact for Zebra Technologies‘ business partners from the entire EMEA region, supporting them in a number of areas such as:

 

  • Providing daily support to Zebra Partners and distributors on Zebra Partner program and program tools and benefits etc.
  • Working with Zebra Partners on on-boarding and off-boarding and helping develop their awareness of the PartnerConnect program structure, requirements, benefits and tools
  • Maintaining partner database and partner systems of record to ensure accurate and timely update of Partner Master Data
  • Managing partner contact access to various tools and portals they are eligible for
  • Maintaining regular interaction with Zebra Technologies‘ partners to keep them engaged and informed
  • Work closely and liaise with Channel operations and Channel sales teams as well as other Zebra associates to resolve and escalate problems ensuring high internal and external customer satisfaction
  • Support Channel Sales team with their questions related to Partner program and tools
  • Perform administrative channel operations tasks, including partner compliance audit and regular checks
  • Contribute to testing and validation of new internal and external tools being launched

Qualifications

  • Good command of German language and Enlish language.
  • The profound in user of Excel and other Microsoft tools and ability to create different reports
  • Analytical skills
  • Customer-focused with good communication skills both spoken and written
  • Strong problem solving
  • Excellent time and task management with the ability to multitask
  • Calm and assured manner with the ability to deliver results under pressure either as an individual or as part of a team
  • Can-do approach
  • Ability to learn and absorb a high amount of information in a constantly changing environment
  • Ability to work with systems and data entry skills with a focus on detail
  • Administration or customer service-related type of experience desirable
  • Team worker
 
Language skills:
  • Advanced English
  • Fluent in German
  • Any other additional European language would be beneficial
 

BENEFITS:

  • 5 weeks of vacation, 5 sick days and 2 volunteer days paid off
  • Multisport card at a reduced price
  • Meal contribution
  • Monthly contribution 800 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses
  • Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
  • Annual bonuses based on financial results
  • Yearly salary increases according to individual performance
  • Employee referral bonus for bringing New Talent to Zebra
  • Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
  • Life & Pension insurance contribution
  • New modern and multifunctional workplace at Vlněna Office park in the city centre
  • Discount at our partners (Banks, HP, Dell, Microsoft Office)

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