Business Systems Analyst (remote)

Location CZ-Brno
Job ID
Nikola Otahalova
Employment Type
Employee (Full-time)
Position Level


Due to expansion of the Professional Services Delivery Organization a Business Systems Analyst is required to support the roadmap and adoption of tools, methodologies and processes. The role will be part of the Global Tooling and Reporting Team for Services and will be responsible for inputting into the tooling strategy, analytics and adoption of Services tooling.


  • Business Analytics responsibilities for Services tooling
  • Requirement gathering, tracking, and reporting
  • Analyzes complex business problems to be solved with automated systems. Particularly focusing on (but not limited to) Project Management, Resource Management, Document Management, Reporting and Forecasting
  • Partners with IT to: identify and evaluate the design and development of systems and procedures that are cost effective and meet user requirements
  • Partners with IT to: develop integrations, convert data, and configure system settings and options; plan and execute unit, integration and acceptance testing; and create specifications for systems to meet business requirements
  • Leads in providing consultation to Professional Services users in the area of automated systems.
  • Leads cross-functional linked teams to address business or systems issues (in conjunction with IT who will resolve technical issues and implement change requests)
  • Supports onboarding of new resources and looks at ways to improve training and conducting knowledge transfer in fast paced environment
  • Provides consultative support to Professional Services users for the tools. Current toolset is: Microsoft Dynamics 365 Project Service Automation (PSA), PowerBI, Teams, SharePoint, Jira, Confluence, Oracle ERP and Salesforce.



  • Excellent communication skills
  • Experience with supporting end users
  • Demonstrated technical experience
  • Demonstrated experience working independently and collaboratively on projects
  • Demonstrated experience trouble shooting
  • Broad knowledge of applicable IT systems / applications
  • Experience in the support of developing new systems and tools
  • Advanced analytical skills
  • Experience in documenting and maintaining up to date systems procedures


  • Demonstrated Project Management skills
  • Knowledge of Professional Services Automation tools
  • Experience identifying and implementing process improvements



  • Bachelor's degree or equivalent experience
  • Minimum 5+ years’ relevant experience



  • 5 weeks of vacation, 5 sick days and 2 volunteer days paid off
  • Multisport card at a reduced price
  • Meal contribution
  • Monthly contribution 800 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses
  • Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
  • Annual bonuses based on financial results
  • Yearly salary increases according to individual performance
  • Employee referral bonus for bringing New Talent to Zebra
  • Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
  • Life & Pension insurance contribution
  • Dress for your day - Choose attire that fits your personal style and your day
  • New modern and multifunctional workplace at Vlněna Office park in the city centre
  • Discount at our partners (Banks, HP, Dell, Microsoft Office)

About Zebra

We are Zebra Technologies. We build today, so we can create tomorrow.


Zebra is an equal international opportunity US employer, established for 50 years, committed to a diverse and expansive work environment! The diversity of our people and their ideas powers our inventiveness. We sell innovative technology solutions within barcode and product identification - RFID, barcode scanners, printers, data analytics and software. We employ over 7,000 people across 100 locations in 50 countries. ​

Our solutions are used by BMW, Amazon, DHL, Tesco’s and numerous hospitals all over the world and even the NFL! ​Zebra in Brno was awarded as a TOP employer of the year 2018 in Jihomoravsky kraj and also ABSL Diamonds Awards 2019 for innovations and 2020 for Employer Branding & People Engagement.



Send us your CV in English. Be part of Zebra family.




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